Refund policy

Refund & Satisfaction Guarantee Policy

Your purchase of PrettyBoy products through our website is subject to the terms outlined below (the “Refund Policy”).

1. First-Time Purchase Guarantee
We offer a 100% money-back guarantee on your first purchase only. If you're not satisfied for any reason, you may request a full refund of the product purchase price...no questions asked.

Please note:

• Shipping fees are non-refundable. Refunds apply to product costs only.

• Refund requests must be submitted via email to support@yoprettyboy.com.

2. Bulk Purchases (e.g., 1-Year Supply)
For any bulk purchases, including 1-year supply kits or similar, PrettyBoy reserves the right to limit refunds to a quantity of one (1) unit per unique item.

Customers may request a refund for the entire quantity ordered only if:

• All items are returned to PrettyBoy, and

• All returned items are inspected and deemed untampered with, unopened, and in resalable condition, at PrettyBoy’s sole discretion.

If these conditions are not met, PrettyBoy reserves the right to limit the refund to one (1) unit per product type or deny the refund entirely.

This policy ensures fairness and prevents misuse of our refund program.

3. Repeat Purchases
Refund requests for second-time or subsequent purchases are not covered under our money-back guarantee. PrettyBoy reserves the right, at its sole discretion, to approve or deny refund requests beyond a customer’s first order.

4. Abuse & Fair Use Clause
PrettyBoy may revoke refund rights in the event of abuse. Abuse includes but is not limited to:

• Excessive or repeated refund requests

• Refunds on large or suspicious quantities

• Use of the policy for resale, commercial purposes, or fraud

PrettyBoy reserves the right, in its sole discretion, to deny refunds and suspend future eligibility if we determine that a customer is acting in bad faith or misusing the Refund Policy.

For any questions related to this policy, please get in touch with us at support@yoprettyboy.com.